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How to Use Tasks

Updated

This guide shows you how to use tasks in mit.available.dk.

Prerequisites

  • You must be logged in to mit.available.dk
  • You must have the tenant:tasks:view permission to see tasks
  • You must have the tenant:tasks:manage permission to create or update tasks

Access tasks

  1. Log in to mit.available.dk
  2. Click "Opgaver" in the navigation menu

You can also go directly to /tasks.

See existing tasks

On the tasks page, you can see all tasks with:

  • Title - The name of the task
  • Status - The status of the task
  • Linked to - What the task is linked to (e.g. prepaid hours, service agreement)
  • Assigned to - Who the task is assigned to
  • Deadline - When the task is to be completed

Filter tasks

On the tasks page, you can filter tasks by:

  • All - Show all tasks
  • Prepaid hours - Show only tasks linked to prepaid hours
  • Service agreements - Show only tasks linked to service agreements
  • Search - Use the search field to find specific tasks

See tasks in Kanban view

  1. Click the "Kanban" view (if available)
  2. Tasks are shown in columns based on their status
  3. You can see tasks flow through different stages

The columns can be:

  • New - New tasks
  • In progress - Tasks being worked on
  • Waiting - Tasks awaiting something
  • Done - Completed tasks

See tasks in list view

  1. Click the "Liste" view (if available)
  2. Tasks are shown in a list with all the details
  3. You can sort the list by various criteria

See task details

  1. Find the task in the list or the Kanban view
  2. Click the task
  3. A modal or page opens with detailed information about the task

You can see:

  • Description - A detailed description of the task
  • Status - The current status
  • Linked to - What the task is linked to
  • Assigned to - Who the task is assigned to
  • Deadline - When the task is to be completed
  • Comments - Any comments

Update task status

If you have permission to update tasks:

  1. Find the task in the list or the Kanban view
  2. Click the task
  3. Select a new status from the dropdown menu
  4. Click "Opdater" or "Gem"

The task's status is updated and shown immediately.

Create a new task

If you have permission to create tasks:

  1. Click the "Ny opgave" or "Opret opgave" button
  2. Fill in the form:
    • Title - The name of the task (required)
    • Description - A description of the task
    • Linked to - Select what the task is to be linked to (prepaid hours, service agreement, etc.)
    • Status - Select the initial status
  3. Click "Opret opgave"

The task is created and shown in the list.

Approve a task

Some tasks require approval:

  1. Find the task in the list
  2. Click the "Godkend" button
  3. Confirm the approval

The task is approved and the status is updated.

Troubleshooting

Cannot see the tasks page

If you cannot see the tasks page:

  • Check your permissions - You must have the tenant:tasks:view permission
  • Contact your administrator - Your role may need to be updated

Cannot create tasks

If you cannot create tasks:

  • Check your permissions - You must have the tenant:tasks:manage permission
  • Check that all required fields are filled in - The title is required
  • Contact support - If the problem persists

Cannot update task status

If you cannot update the task status:

  • Check your permissions - You must have the tenant:tasks:manage permission
  • Check that the task is not locked - Some tasks may be locked
  • Contact support - If the problem persists

Next steps

After you have seen or updated tasks, you can:

  • See activities - Go to Aktiviteter to see all activities
  • See prepaid hours - Go to Produkter > Support > Klippekort
  • See service agreements - Go to Produkter > Support > Serviceaftaler

Support

If you have questions or problems with tasks:

  • Contact support - Use the support channel in your organisation
  • See related articles - Read articles about activities or prepaid hours
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