This article describes our policy for handling personal data.
Introduction
This personal data policy describes how Available ("we", "us" or "our") collects, uses and shares your personal information when you use our services.
What information do we collect?
We collect the following types of information:
- Contact details (name, email, phone number)
- Company details (company name, CVR number)
- Usage data (login times, activity level)
- Support history
- Payment details
How do we use your information?
We use your information to:
- Deliver and improve our services
- Manage your account and payments
- Communicate with you about our services
- Send important updates and notifications
- Improve our customer service
Sharing of information
We only share your information with third parties in the following cases:
- With Zendesk to deliver support services
- With payment providers to handle payments
- When required by law
Data security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
Your rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to the processing of your information
- Data portability
Cookies and tracking
We use cookies and similar technologies to improve your user experience and analyse the use of our services. You can control the cookie settings in your browser.
Storage of data
We store your personal information for as long as is necessary to deliver our services and fulfil our legal obligations. When data is no longer necessary, it is anonymised or deleted.
Changes to the personal data policy
We may update this personal data policy from time to time. We will inform you of any significant changes via email or through our services.
Contact us
If you have questions about our personal data policy or wish to exercise your rights, you can contact us at:
- Email: rasmus@available.dk
- Phone: +45 20722488
- Address: Hverringevej 1, 5230 Odense M