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How to Manage Users

Updated

This guide shows you how to manage users and roles in your organisation in mit.available.dk.

Prerequisites

  • You must be logged in to mit.available.dk
  • You must have the tenant:users:view permission to see users
  • You must have the tenant:users:manage permission to create, edit or delete users

Access user administration

  1. Log in to mit.available.dk
  2. Click "Organisation" in the navigation menu
  3. Select "Organisation" from the dropdown menu
  4. Click "Brugere & Roller"

You can also go directly to /users.

See existing users

On the users page, you can see a list of all users in your organisation with:

  • Name - The user's full name
  • Email - The user's email address
  • Role - The user's role in the organisation
  • Department - Which department the user belongs to
  • Status - Whether the user is active or inactive

Create a new user

  1. Click the "Tilføj bruger" or "Opret bruger" button
  2. Fill in the form:
    • Name - The user's full name
    • Email - The user's email address (used for login)
    • Department - Select which department the user is to belong to
    • Role - Select the user's role (if available)
  3. Click "Opret bruger"

The user receives an email with instructions for creating their password.

Edit an existing user

  1. Find the user in the list
  2. Click "Rediger" or use the menu next to the user
  3. Update the desired details:
    • Name - Update the user's name
    • Email - Update the email address (be careful - this affects login)
    • Department - Move the user to a different department
    • Role - Update the user's role
  4. Click "Gem ændringer"

Delete a user

  1. Find the user in the list
  2. Click "Slet" or use the menu next to the user
  3. Confirm the deletion

Important: Deleting a user cannot be undone. Make sure this is correct before you confirm.

Manage user roles

Users can have different roles with different permissions:

See the user's role

  1. Find the user in the list
  2. See the "Role" column to see the user's current role

Update the user's role

  1. Find the user in the list
  2. Click "Rediger"
  3. Select the desired role from the dropdown menu
  4. Click "Gem ændringer"

Understand roles

Different roles grant different permissions:

  • Administrator - Full access to the organisation
  • User - Standard user with limited permissions
  • Reader - Read-only access to information

The exact permissions depend on your organisation's configuration.

Assign a user to a department

  1. Find the user in the list
  2. Click "Rediger"
  3. Select the desired department from the dropdown menu
  4. Click "Gem ændringer"

The user is now assigned to the selected department.

Deactivate a user

If a user is to have their access temporarily deactivated:

  1. Find the user in the list
  2. Click "Deaktiver" or use the menu
  3. Confirm the deactivation

The user can no longer log in, but their data is retained.

Reactivate a user

  1. Find the deactivated user in the list
  2. Click "Aktiver" or use the menu
  3. Confirm the activation

The user can now log in again.

Filter and search users

On the users page, you can:

  • Search for users - Use the search field to find specific users
  • Filter by department - Show only users from a specific department
  • Filter by role - Show only users with a specific role
  • Sort the list - Click column headings to sort

Troubleshooting

Cannot see the users page

If you cannot see the users page:

  • Check your permissions - You must have the tenant:users:view permission
  • Contact your administrator - Your role may need to be updated

Cannot create users

If you cannot create users:

  • Check your permissions - You must have the tenant:users:manage permission
  • Check that there is a department - You must have at least one department in your organisation
  • Check that the email is unique - The email address must not already be in use

Cannot edit a user

If you cannot edit a user:

  • Check your permissions - You must have the tenant:users:manage permission
  • Check the user's role - Some users may have protected roles
  • Contact your administrator - If the problem persists

Next steps

After you have managed users, you can:

  • Manage departments - Go to Organisation > Afdelinger
  • See the user's profile - Click the user's name to see details
  • Manage roles - Go to Organisation > Brugere & Roller to see roles

Support

If you have questions or problems with user administration:

  • Contact support - Use the support channel in your organisation
  • See related articles - Read articles about departments or roles
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